Customer care
How can we help you today?
Whether you need product advice, an order update, delivery support, or help with a project requirement, our team is ready to guide you.
Support team available during business hours
Order status, changes, and assistance
Delivery options, tracking, and delays
Eligibility, damage, and verification
Product guidance and commercial needs
Send a message
Tell us what you need.
Include your order number and photos where relevant for a faster resolution.Quick answers
Before you message us.
Helpful answers to our most common order, delivery, and product questions.How long will my order take to arrive?
Orders are generally processed within 24–48 business hours. Standard delivery is estimated at 3–5 business days, while express and next-day options may be available for eligible pin codes.
How do I track my order?
Once dispatched, tracking details are shared by SMS, email, or WhatsApp. You may also review available order information in your customer account.
Which payment methods are accepted?
Available methods may include UPI, cards, net banking, wallets, and Cash on Delivery for eligible products and serviceable pin codes.
What should I do if a product is damaged?
Keep the product and all packaging unchanged, take clear photographs or video, and contact us within the applicable return window. Our team will guide you through verification and the available resolution.
Do products include manufacturer warranty?
Where applicable, warranty coverage is provided by the manufacturer according to the terms supplied with the product or shown on its product page.
Can you support bulk or project orders?
Yes. Share your product list, quantity, location, and timeline through the form or WhatsApp. Our team can assist with availability, product selection, and project requirements.