Privacy Policy

vgebuy.in
(A Joint Company of VG Enterprises, Chennai, Tamil Nadu)

This Privacy Policy describes how vgebuy.in (“we”, “our”, “us”), a joint company of VG Enterprises, Chennai, Tamil Nadu, collects, uses, stores, and protects personal information of users (“you”, “your”) who access or use our website. This policy is framed in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

By using vgebuy.in, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

• Name
• Mobile number
• Email address
• Billing and shipping address
• Payment-related details (processed via secure third-party payment gateways)

1.2. Non-Personal Information

• Browser type and version
• Device information
• IP address
• Website usage data and cookies

2. Purpose of Information Collection

The information collected is used for the following purposes:

• Processing and fulfilling orders
• Providing customer support and after-sales service
• Communicating order updates, returns, and refunds
• Improving website functionality and user experience
• Complying with legal and regulatory obligations
• Preventing fraud and unauthorized transactions

3. Payment Information

3.1. vgebuy.in does not store or process sensitive payment information, such as credit/debit card details.

3.2. All payment transactions are handled through secure and RBI-authorized third-party payment gateways, which follow applicable security standards.

4. Cookies and Tracking Technologies

4.1. We may use cookies and similar technologies to enhance user experience and analyze website traffic.

4.2. Users may choose to disable cookies through their browser settings; however, some features of the website may not function properly.

5. Disclosure of Information

5.1. We do not sell, rent, or trade your personal information to third parties.

5.2. Information may be shared only with:

• Logistics and delivery partners for order fulfillment
• Payment service providers for transaction processing
• Government or legal authorities when required by law

6. Data Security

6.1. We implement reasonable security practices and procedures to protect personal information from unauthorized access, misuse, loss, or disclosure.

6.2. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

7.1. Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7.2. Information no longer required shall be securely deleted or anonymized.

8. User Rights

You have the right to:

• Access your personal information
• Request correction or update of inaccurate data
• Withdraw consent, subject to legal and contractual obligations

Requests may be made through our official customer support channels.

9. Third-Party Links

9.1. Our website may contain links to third-party websites.

9.2. We are not responsible for the privacy practices or content of such external websites, and users are advised to review their privacy policies separately.

10. Children’s Privacy

10.1. vgebuy.in does not knowingly collect personal information from individuals below 18 years of age.

10.2. If such information is discovered, it will be deleted promptly.

11. Grievance Redressal

In compliance with applicable laws, users may contact our Grievance Officer / Customer Support for any privacy-related concerns.

All grievances shall be acknowledged and addressed within the timelines prescribed under law.

12. Changes to This Privacy Policy

12.1. vgebuy.in reserves the right to modify or update this Privacy Policy at any time.

12.2. Changes shall be effective immediately upon being published on the website.