Privacy policy
vgebuy.in · A joint company of VG Enterprises, Chennai, Tamil Nadu
This policy explains how we collect, use, store, and protect personal information when you access or use vgebuy.in. It is framed in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.
By using vgebuy.in, you consent to the practices described below.
We collect only the information needed to serve you, fulfil orders, improve the store, and meet legal responsibilities.
Personal information: name, mobile number, email address, billing and shipping address, and payment-related information processed through payment gateways.
Non-personal information: browser type and version, device information, IP address, website usage data, and cookie information.
We use information to process and deliver orders, provide customer support and after-sales service, send order, return, and refund updates, improve the shopping experience, meet legal obligations, and prevent fraud or misuse.
vgebuy.in does not store sensitive card details. Payment information is handled by secure, authorised payment gateways in accordance with applicable RBI requirements.
We may use cookies and analytics tools to remember preferences, understand website performance, and improve services. Disabling cookies may affect some website features.
We do not sell, rent, or trade personal information.
Information is shared only when necessary with logistics partners, payment service providers, professional service providers, or government and legal authorities when required by law.
We use reasonable administrative, technical, and organisational safeguards to protect personal information. However, no digital transmission or storage system can be guaranteed to be completely secure.
Personal information is retained only for as long as necessary for the stated purpose or as required by law. It is then deleted or anonymised where appropriate.
You may request access to your personal information, ask us to correct or update it, or withdraw consent, subject to legal and contractual obligations.
Requests may be submitted through our official customer support channels.
Our website may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
Our services are not knowingly directed to persons under 18. If we learn that information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.
Privacy concerns may be raised with our grievance officer or support team through the official contact channels on this website. We will respond within applicable legal timelines.
We may update this Privacy Policy from time to time. Changes become effective when published on vgebuy.in.
This Privacy Policy is governed by the laws of India. Courts in Chennai, Tamil Nadu shall have jurisdiction over related disputes.
Privacy request
Send your request through our official support channel. We may verify your identity before acting on it.