Shipping Policy

1. Shipping Coverage

1.1. vgebuy.in currently ships within India, with a primary focus on South India, including but not limited to Tamil Nadu, Karnataka, Kerala, Andhra Pradesh, and Telangana.

1.2. Delivery availability and timelines may vary based on the serviceability of the customer’s pin code.

2. Shipping Options & Charges

We offer the following delivery options based on serviceability:

3. Order Processing

• 3.1. Orders are usually processed within 24–48 business hours after order confirmation.
• 3.2. Orders placed on Sundays or public holidays shall be processed on the next working day.

4. Cash on Delivery (COD)

• 4.1. vgebuy.in offers Cash on Delivery (COD) on eligible products and serviceable pin codes.
• 4.2. COD availability may vary based on product category, order value, and delivery location.
• 4.3. Customers are requested to keep the exact amount ready at the time of delivery to ensure a smooth handover.

5. Delivery Partners

5.1. We work with trusted third-party logistics partners to ensure safe and timely delivery.

5.2. Once dispatched, shipment tracking details will be shared with the customer through SMS, email, or WhatsApp.

6. Delivery Attempts

6.1. Our delivery partners will make multiple delivery attempts as per their standard policies.

6.2. If delivery fails due to customer unavailability or incorrect address details, additional charges may apply for re-delivery or the order may be cancelled.

7. Address Accuracy

7.1. Customers are responsible for providing accurate and complete shipping address details.

7.2. vgebuy.in shall not be liable for delays or non-delivery caused by incorrect or incomplete address information.

8. Delays & Force Majeure

8.1. While we strive to meet delivery timelines, vgebuy.in shall not be held responsible for delays caused by events beyond our control, including natural calamities, strikes, government restrictions, or courier partner issues.

9. Damaged or Tampered Packages

9.1. Customers are advised to check the package at the time of delivery.

9.2. If the package appears damaged or tampered, customers should refuse delivery and contact customer support immediately.

10. Modifications to Shipping Policy

10.1. vgebuy.in reserves the right to modify shipping charges, timelines, or delivery options at any time without prior notice.

10.2. Changes shall be effective upon publication on the website.