Terms of Service

vgebuy.in
(A Joint Company of VG Enterprises, Chennai, Tamil Nadu)

Welcome to vgebuy.in (“Website”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing, browsing, or placing an order on vgebuy.in, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility to Use

1.1. By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

1.2. You agree to provide accurate, current, and complete information during registration and checkout.

2. Nature of Business

2.1. vgebuy.in is an e-commerce platform engaged in the sale of electricals, electronics, home appliances, hardware items, and related products.

2.2. vgebuy.in operates as a joint company of VG Enterprises, Chennai, Tamil Nadu.

3. Account Responsibility

3.1. You are responsible for maintaining the confidentiality of your account credentials.

3.2. vgebuy.in shall not be liable for any loss arising from unauthorized use of your account.

4. Product Information

4.1. We make every effort to display accurate product descriptions, specifications, and pricing.

4.2. Minor variations in color, design, or appearance may occur due to display settings or manufacturer updates.

4.3. Product availability is subject to change without prior notice.

5. Pricing and Payments

5.1. All prices displayed are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as mentioned.

5.2. Payments must be made through authorized payment methods available on the website.

5.3. vgebuy.in reserves the right to cancel orders in case of pricing errors or payment failures.

6. Order Acceptance and Cancellation

6.1. Order confirmation does not constitute acceptance; acceptance occurs only after order processing.

6.2. vgebuy.in reserves the right to cancel or refuse any order due to:

• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Violation of these Terms

7. Shipping and Delivery

7.1. Delivery timelines are estimates and may vary due to logistics or external factors.

7.2. vgebuy.in shall not be held responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

8. Returns and Refunds

8.1. All returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.

8.2. Customers must review and accept the Return & Refund Policy before placing an order.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Upload false, misleading, or harmful information
• Attempt to gain unauthorized access to the website or systems
• Interfere with website security or functionality

Violation may result in suspension or termination of access.

10. Intellectual Property

10.1. All content on vgebuy.in, including logos, text, images, graphics, and design, is the property of vgebuy.in or its licensors.

10.2. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

11.1. vgebuy.in shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products purchased.

11.2. Our liability, if any, shall be limited to the value of the product purchased.

12. Indemnification

You agree to indemnify and hold harmless vgebuy.in, its owners, employees, and partners from any claims, losses, or damages arising out of your breach of these Terms or misuse of the website.

13. Privacy

13.1. Use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

14. Grievance Redressal

In compliance with applicable Indian laws, customers may contact our Grievance Officer / Customer Support for complaints or concerns.

All grievances shall be addressed within the legally prescribed timelines.

15. Amendments

15.1. vgebuy.in reserves the right to modify these Terms at any time without prior notice.

15.2. Continued use of the website after changes constitutes acceptance of the revised Terms.