01
Eligibility to Use
You must be at least 18 years of age or use this website under the supervision of a parent or legal guardian.
You agree to provide accurate, current, and complete information during registration and checkout.
Terms of service
Clear terms. Confident shopping.
vgebuy.in · A joint company of VG Enterprises, Chennai, Tamil Nadu
These Terms govern your access to and use of vgebuy.in. By browsing the website or placing an order, you agree to be bound by them. If you do not agree with any part, please do not use the website.
Transparent terms
Secure commerce
Governed in India
Please read these Terms together with our Shipping, Return & Refund, and Privacy policies. Together, they explain the conditions that apply when you shop with us.
02
Nature of Business
vgebuy.in is an e-commerce platform offering electricals, electronics, home appliances, hardware, sanitaryware, plumbing products, and related categories.
vgebuy.in is a joint company of VG Enterprises, Chennai, Tamil Nadu.
03
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
vgebuy.in is not liable for loss arising from unauthorised use of your account.
04
Product Information
We make every reasonable effort to display accurate product descriptions, specifications, images, and prices.
Minor variations in colour or design may occur due to display settings or manufacturer updates. Product availability may change without prior notice.
05
Pricing and Payments
Prices are displayed in Indian Rupees and are inclusive or exclusive of taxes as mentioned on the website.
Payments must be completed using authorised methods. We reserve the right to cancel an order affected by a pricing error or payment failure.
06
Order Acceptance and Cancellation
An order confirmation does not constitute final acceptance until the order enters processing.
We may cancel or refuse an order due to product unavailability, pricing or listing errors, suspected fraud, or a violation of these Terms.
07
Shipping and Delivery
Delivery estimates may vary by product and serviceable pin code. Timelines are indicative.
We are not responsible for delays caused by courier partners, natural events, public restrictions, or other unforeseen circumstances. Please refer to our Shipping Policy for complete details.
08
Returns and Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy.
Please review and accept that policy before placing an order.
09
User Conduct
You must not use the website for unlawful purposes, submit false or harmful information, attempt unauthorised access, or interfere with website security.
A violation may result in suspension or termination of access.
10
Intellectual Property
Website content, including text, graphics, logos, images, and software, is owned by vgebuy.in or its licensors.
No content may be used, reproduced, or distributed without prior written permission.
11
Limitation of Liability
To the extent permitted by law, vgebuy.in is not liable for indirect, incidental, or consequential damages arising from the use of the website or products.
Any liability shall be limited to the value of the product concerned.
12
Indemnification
You agree to indemnify vgebuy.in, its owners, employees, and partners from claims or losses arising from your breach of these Terms or misuse of the website.
13
Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
14
Grievance Redressal
Customers may contact our grievance officer or customer support team through the official channels shown on our website. Concerns will be handled within applicable legal timelines.
15
Amendments
We may modify these Terms without prior notice. Changes become effective when published on the website, and continued use signifies acceptance of the revised Terms.
16
Governing Law and Jurisdiction
These Terms are governed by the laws of India. Courts in Chennai, Tamil Nadu shall have jurisdiction over related disputes.
Questions about these terms?
Our support team can help.
For an order-specific concern, please keep your order number ready so we can assist you faster.