Return & Refund Policy

vgebuy.in
(A Joint Company of VG Enterprises, Chennai, Tamil Nadu)

This Return & Refund Policy forms an integral part of the Terms and Conditions of vgebuy.in. By placing an order on our website, you agree to the terms outlined below.

1. Eligibility for Return or Refund

1.1. A customer may request a return or refund only if the product is eligible as per vgebuy.in policies.

1.2. The customer must raise a return or refund request within three (3) days from the date of delivery of the product.

1.3. Any request raised after the completion of the 3-day period shall not be accepted under any circumstances.

2. Return Request Procedure

2.1. All return or refund requests must be submitted through the official communication channels provided by vgebuy.in.

2.2. Upon receiving the request, the VG team will contact the customer for necessary verification, clarification, or additional information.

2.3. Customers are required to cooperate fully during the verification process.

3. Approval and Final Decision

3.1. The final approval or rejection of any return or refund request shall be at the sole discretion of the VG team.

3.2. Approval shall be based on factors including, but not limited to:

• Product condition
• Nature of the issue reported
• Compliance with this policy
• Packaging, accessories, and documentation

3.3. The decision communicated by the VG team shall be final and binding.

4. Product Condition Requirements

4.1. Products approved for return must be:

• Unused and in original condition
• Returned with original packaging, accessories, manuals, and invoices

4.2. Products showing signs of damage due to misuse, negligence, unauthorized repairs, or alterations shall not be eligible for return or refund.

5. Refund Processing

5.1. Refunds, if approved, shall be processed using the original mode of payment or any other mode as determined by vgebuy.in.

5.2. Processing timelines may vary depending on the payment method and banking procedures.

6. Non-Returnable Items

6.1. Certain products may be marked as non-returnable or non-refundable on the product page.

6.2. Such items shall not be eligible for return or refund except in cases required by applicable law.

7. Amendments

7.1. vgebuy.in reserves the right to modify, amend, or update this policy at any time without prior notice.

7.2. Any changes shall be effective immediately upon being published on the website.